We’re proud to share another important milestone for Silverstone Leasing: our entire team has now completed Specialist Automotive Finance (SAF) training, with Silverstone Corporation Limited achieving SAF Equivalent status through BVRLA Training.
For us, this is about much more than gaining another certificate. It is part of our continued investment in our people and our commitment to providing customers with knowledgeable, transparent and professional support throughout their leasing journey.
What is SAF Training?
SAF stands for Specialist Automotive Finance and is designed to strengthen the knowledge of people working within the automotive finance industry.
The training gives our team a greater understanding of vehicle finance, the different types of agreements available, regulatory responsibilities and the importance of providing customers with clear and accurate information.
With everyone across the business completing the training, we are helping to ensure that the same high standards are understood throughout Silverstone Leasing.
Why Does SAF Training Matter?
Leasing a new car or van can involve terminology and financial products that customers may not deal with every day.
That is why having a knowledgeable team is so important.
We want our customers to feel confident that the people they speak to understand the products we offer and can explain the leasing process clearly, without unnecessary jargon or confusion.
Completing SAF training across the whole team further supports our commitment to:
- Clear and transparent customer communication
- A strong understanding of automotive finance
- Maintaining high professional and regulatory standards
- Giving customers knowledgeable and responsible support
- Continually developing the skills of our team
Investing in Our People
Silverstone Leasing has always believed that great customer service starts with having the right people.
As the business continues to grow, investing in training and development remains a major priority for us. The automotive and finance industries are constantly evolving, so it is important that our team continues to develop alongside them.
Having the whole team complete SAF training means that knowledge is not limited to one department. Whether a customer is speaking with our sales team, customer care team or another member of the business, we want them to experience the same professional standards throughout their journey with us.
Supporting Our Commitment to Customers
As an FCA-regulated leasing broker and BVRLA member, we take our responsibilities to customers seriously.
We have built Silverstone Leasing around providing a more personal approach to vehicle leasing — combining competitive leasing offers with the service, communication and support customers should expect when making an important financial decision.
Achieving SAF Equivalent status is another way we are continuing to strengthen those foundations.
It gives our customers further confidence that the people supporting them have invested time in understanding the automotive finance industry and the responsibilities that come with arranging vehicle leasing.
A Fantastic Achievement for the Team
We are extremely proud of everyone at Silverstone Leasing for completing their SAF training.
It takes time and commitment to continue learning alongside the day-to-day demands of a busy leasing business, and this achievement reflects the attitude we want throughout Silverstone — always looking for ways to improve, develop and provide an even better experience for our customers.
A huge well done to the entire team.
Leasing, Simplified. Service, Personalised.
