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Your Protection. Our Promise. The BVRLA Difference.

As an experienced car broker, Silverstone Leasing is proud to be a member of the British Vehicle Rental and Leasing Association (BVRLA). In today's fast-paced world, finding the perfect vehicle to suit your needs can be daunting. That's where we offer expert advice and guidance to make your car leasing experience smooth and stress-free. This article will explore the numerous benefits of using a BVRLA broker like Silverstone Leasing for your vehicle needs.

Why Leasing Through a BVRLA-Accredited Broker Like Silverstone Leasing Matters

When choosing a leasing provider, trust is everything. At Silverstone Leasing, we understand that our customers want more than just a great deal. They want reassurance, professionalism, and protection. That’s why our membership with the British Vehicle Rental and Leasing Association (BVRLA) is so important. It’s not just a certification; it’s a commitment to you.

A Brief History of the BVRLA

The British Vehicle Rental and Leasing Association (BVRLA) was established in 1967 to represent and support companies involved in the growing UK vehicle rental and leasing sector. Focused initially on daily rental businesses, the association expanded over the decades to include contract hire, leasing brokers, and fleet management companies. As the automotive industry evolved, so too did the BVRLA’s role—shaping legislation, promoting sustainability, and ensuring consistent standards across a rapidly changing market. Today, it is widely recognised as the voice of the UK’s vehicle leasing and rental industry, representing over 1,000 members and more than five million vehicles on the road.

BVRLA 2023 Industry Outlook Conference.

The 2023 conference was held on 6 December at the British Motor Museum in Gaydon, Warwickshire, and marked the return of the flagship event aimed at helping BVRLA members prepare for the year ahead. 

Independently Audited for Full Compliance

One of the key requirements of BVRLA membership is an annual, independent compliance audit. This isn’t optional—it’s a mandatory review that assesses every aspect of how we operate, from the presentation of quotes and contracts to the treatment of customers and handling of data.

At Silverstone Leasing, we welcome this process. It ensures that we continue to meet the strict regulatory and ethical standards set by the BVRLA. More importantly, it gives you, the customer, added confidence that everything we do is transparent, compliant, and fair.

Guaranteed Standards You Can Rely On

As a BVRLA-accredited broker, we follow a strict code of conduct set by the UK’s leading industry body for vehicle leasing and rental. This code governs how we advertise our services, how we manage your data, and how we handle complaints. Our business is regularly audited to ensure we meet these high standards.

For you, this means peace of mind. You can be confident that you’re dealing with a trusted, regulated broker who puts your interests first.

Access to Exclusive Offers and Competitive Deals

Thanks to our strong partnerships with top funders and vehicle manufacturers, we can offer leasing deals that many others simply can't. These exclusive rates and special promotions are often available only through BVRLA-accredited brokers.

This gives you access to more competitive pricing and flexible leasing options, whether you’re looking for a personal lease, business vehicle, or a salary sacrifice scheme.

Honest Advice with Your Best Interests at Heart

We pride ourselves on being transparent and impartial. Our role is not to push a particular deal, but to help you make an informed choice. We listen carefully to your needs and provide clear, straightforward advice to match you with the right vehicle and contract terms.

This approach ensures you feel supported and confident every step of the way.

Customer Protection You Can Count On

One of the key advantages of working with a BVRLA member is the added consumer protection. If a problem arises, there’s a structured complaints process backed by the BVRLA’s independent dispute resolution service.

This means you have an extra layer of security, knowing that we are accountable and that any issue will be dealt with fairly and professionally.

The Bottom Line

Leasing with Silverstone Leasing means more than just getting a car. It means working with a team that is recognised for doing things the right way. Our BVRLA accreditation reflects our ongoing commitment to quality, honesty, and customer care.

If you’re looking for a leasing partner you can trust, choose one with the credentials to prove it. Choose Silverstone Leasing.

BVRLA's FAQ

The BVRLA stands for the British Vehicle Rental and Leasing Association. It is a trade association that represents companies that provide rental, leasing, and fleet management services for cars and commercial vehicles in the UK. The BVRLA sets industry standards and provides guidance on best practices for its members, and also advocates for the interests of the industry with policymakers and regulators.

Yes, Europcar is a member of the BVRLA.

Reasonable wear and tear on a car refer to the normal wear and tear that occurs during regular use of a vehicle. It includes minor scuffs, scratches, and dents that are considered to be within the normal limits of use, but excludes damage that is the result of neglect or misuse.

The BVRLA has a duty to protect the interests of consumers who use the services of its members, which includes providing guidance and best practices for its members to follow, as well as advocating for the interests of consumers with policymakers and regulators.

Many of the UK’s leading vehicle leasing and rental companies are members of the British Vehicle Rental and Leasing Association (BVRLA). This includes a wide range of businesses from large, well-known brands to independent brokers. Examples include:

  • Enterprise Rent-A-Car

  • Europcar

  • Hertz

  • Avis Budget Group

  • Lex Autolease

  • LeasePlan

  • Arval

  • ZenAuto

  • Tusker

  • Alphabet GB

  • Rivervale Leasing

  • Silverstone Leasing

BVRLA members operate across personal leasing, business contract hire, daily rental, fleet management, and salary sacrifice schemes. Membership signifies that a company meets the BVRLA’s high standards for professionalism, customer service, and regulatory compliance.

The British Vehicle Rental and Leasing Association (BVRLA) is the UK trade body for companies involved in vehicle rental, leasing, and fleet management. Founded in 1967, the BVRLA represents the interests of over 1,000 member organisations, which collectively manage millions of vehicles.

Key roles of the BVRLA include:

  • Setting industry standards for fair trading, advertising, and customer service

  • Conducting annual audits of leasing brokers and rental companies to ensure compliance

  • Providing dispute resolution services to protect customers and resolve complaints fairly

  • Liaising with government bodies to shape transport policy and legislation

  • Promoting best practices in sustainability, electrification, and fleet management

In short, the BVRLA exists to raise standards, protect customers, and support the responsible growth of the vehicle leasing and rental sector.

As of July 2025, the Chief Executive Officer (CEO) of the BVRLA is Gerry Keaney. He has held this role since 2013 and brings a wealth of experience from the automotive and fleet sectors. Under his leadership, the BVRLA has focused heavily on driving standards, supporting the transition to electric vehicles, and representing members' interests during significant industry changes such as regulatory reforms and sustainability initiatives.

The BVRLA standard refers to the code of conduct and compliance framework that all members must follow. It is designed to protect consumers and ensure consistent quality across the vehicle leasing and rental industry.

Key elements of the BVRLA standard include:

  • Transparent advertising and pricing

  • Clear and fair customer communication

  • Impartial and honest sales practices

  • Accurate documentation and quoting

  • Robust complaints handling procedures

  • Annual compliance audits conducted by independent assessors

  • Adherence to consumer protection laws and financial regulations

These standards are not optional. All BVRLA brokers and rental companies are expected to uphold them. If they fail to do so, they may face sanctions, including removal from the BVRLA directory. For customers, the BVRLA standard is a strong reassurance of service quality and accountability.

Speak to Our Team Today We’re here to make your leasing journey simple, clear, and stress-free.

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Hear from Our Happy Customers

At Silverstone Leasing, we believe the best way to understand the quality of our service is to hear directly from the people who matter most – our customers. In these short video testimonials, you’ll see real experiences from individuals and businesses who’ve leased with us. From first-time drivers to fleet managers, their stories highlight the care, transparency, and expertise that set us apart.