Information Notice
About Us
Silverstone Leasing is a trading name of Silverstone Corporation Limited. Silverstone Corporation is a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 674485. Registered Office: Office 5, The Old Hay Barn, Preston Lodge Court, Preston Deanery, Northampton, NN7 2DS
We are authorised and regulated by the Financial Conduct Authority for consumer credit activities. Our Firm Reference Number is 674485. You can check this information at www.fca.org.uk.
Our Data Protection Registration number is Z3311594. You can check this information at www.ico.org.uk.
We are a broker member of the British Vehicle Rental and Leasing Association (BVRLA) and abide by their Code of Conduct.
Our Charges
We make a charge for the service that we provide:
New Orders
When you place an order, our service charge is £358.80, including VAT (£299.00 plus VAT), for our Brokerage services.
Order Cancellation
Cancelling your car lease agreement. Please read carefully.
This document explains your cancellation rights and the period within which you must decide whether you wish to use Silverstone Leasing’s brokerage service.
Please note, this policy specifically relates to cancelling Silverstone Leasing’s brokerage service and does not relate to your cancellation rights with the finance provider of your lease deal.
Cancellation Policy
(Applies to both regulated and unregulated agreements)
Under the Consumer Contracts Regulations 2013, regulated distance contracts (agreed online or over the phone) include a 14-day statutory cooling-off period.
This cooling-off period begins once you sign and submit your Silverstone Leasing order form.
This policy sets out your rights and obligations when cancelling Silverstone Leasing’s brokerage service. It does not relate to your cancellation rights under the finance agreement arranged with a third-party funder. Those rights are provided separately by the finance provider.
Silverstone Leasing applies a £400 + VAT cancellation fee for all brokerage cancellations.
The £299 + VAT processing fee, taken at the point of order, is non-refundable.
1. Regulated Agreements (PCH – Consumers, Sole Traders, Small Partnerships)
All PCH charges include VAT. Under the Consumer Contracts Regulations 2013, regulated customers benefit from a statutory 14-day cooling-off period, which begins on the day the Silverstone Leasing order form is signed.
If you cancel within the 14 days, you may do so without providing a reason. The £358 inc. VAT processing fee will be retained as it is non-refundable, and the £480 inc. VAT cancellation fee will apply.
For PCH cancellations within this 14-day period, the supplying dealer or manufacturer will not apply any cancellation charges.
If you cancel after the 14-day cooling-off period, the £300 inc. VAT processing fee will remain non-refundable, and the £480 inc. VAT cancellation fee will apply. In addition, any charges imposed by the supplying dealer or manufacturer will remain payable by you.
2. Unregulated Agreements (BCH – Limited Companies, LLPs, Larger Partnerships)
Although unregulated agreements do not fall under the Consumer Contracts Regulations, Silverstone Leasing follows the same simple structure for consistency and transparency.
If you cancel within 14 days of submitting your order form, you may do so without giving a reason. The £299 + VAT processing fee will remain non-refundable, and the £400 + VAT cancellation fee will apply.
Unlike PCH, supplier or manufacturer charges may apply for BCH orders cancelled within 14 days, depending on the vehicle’s status, as business orders are treated differently by suppliers.
If you cancel more than 14 days after submitting your order form, the £299 + VAT processing fee will remain non-refundable, and the £400 + VAT cancellation fee will apply.
3. How to Cancel Your Order
All cancellation requests must be submitted in writing, either by post or by email. Your written notice must include your full name, address, and details of the order you wish to cancel.
Postal Address:
Team Leader
Silverstone Leasing
Office 5, The Old Hay Barn
Preston Lodge Court
Preston Deanery
Northampton
NN7 2DS
Email: customercare@silverstoneleasing.com
Once your cancellation request is received, the brokerage contract will be deemed terminated, and the applicable cancellation charges set out in this policy will apply.
4. If Silverstone Leasing Cancels Your Order
In rare circumstances beyond your control — such as manufacturer allocation changes, supply chain issues, or pricing amendments — Silverstone Leasing may be required to cancel your order.
Should this occur, the £299 + VAT processing fee will be refunded in full, and no cancellation fee will be charged. Refunds will be issued at the earliest opportunity and no later than 28 working days after receipt of your formal cancellation request.
5. Contact Information
If you have any questions about this policy or require assistance, please contact our Customer Care team:
📞 01604 978480
📧 customercare@silverstoneleasing.com
Silverstone Leasing is a trading name of Silverstone Corporation Limited. We are authorised and regulated by the Financial Conduct Authority (FRN 674485) and act as a credit broker, not a lender. We are also a member of the British Vehicle Rental and Leasing Association (BVRLA), Membership No. 1918.